State Farm® Insurance Agent Rick Torres

"State Farm has always been a great Insurer for my home's and auto's. Rick Torres has been a great agent. Always responsive and easy to work with. An agent in Rick's office, Eric Wolf, has provided fantastic support. Always cordial, polite and thorough. Eric always listens intently and explains well. Every time I work with him I receive excellent customer service. He is always looking out for me and my families best interests. A big thank you to Rick, Eric and the entire team at RW Torres Insurance Agency Inc in Solvang CA."

"I had an urgent situation with State Farm and switched over to Rick Torres, and I am so glad I did. He was really great with responding and doing all he could to actively resolve the matter. I appreciate the earnestness he demonstrates in helping his clients. I appreciate the way he runs his office! Thank you Rick!
And.....
Yajaira can always be counted on! She is professional, prompt and diligent when helping with any request. I always appreciate the effort she puts forth in completing a request!"

"Went in today to my local StateFarm office in Solvang. My current car insurance coverage with another agency was way too expensive. Got a quote from Yajaira Villegas. She was very professional and friendly and helped me understand my new policy. She saved me almost $500 dollars! Im a very happy customer."

"I had a growing crack on my windshield and called Rick’s office. Yajaira was courteous, professional and got my appointment made to have it fixed the very next day. So thankful for professionals who care about their clients! Thank you, State Farm Team Torres!"

"Rick's State Farm office has always been great for the 2+ decades that I've been using them. Fortunately, I haven't had many claims or accidents, but their customer service has always been top notch. Immediate replies to my emails, a birthday card every year. They definitely respect and value their clients' business and in a state with rising premiums, State Farm stands out above the rest with their excellent customer service and coverage."

"state farm:

thanks for reinstating asking for my mileage rather than using
the average mileage of those with my model of car . . .
way more fair for me."

"Mary at the office is great. She is very responsive, helpful and professional. Every question or inquiry is quickly responded to with accurate and helpful solutions. Cannot praise Mary enough."

"Very helpful and very friendly. He did the extra work to ensure that I got my $19,000. I wouldn’t have gotten anything back if it wasn’t for him. He’s a very good person. He went above and beyond for me and if you need an agent use Rick Torres."

"Mary has always been great help. Very fast in responding."

"Amazing people to work with they take such good care of me. Know me by name. Remind me if I made a late payment with insurance. It’s just the best company and assistance are as amazing as the reps just can’t say enough good things about them. Mary You’re the best"

"Mary was an exceptional. She was quick to answer any questions/ concerns regarding our new plan. I look forward to hearing from Mary in regards to any new changes and policies. Thank you!"

"Mary has helped ever since I opened my policy and she has been the best! I love State farm"

"Thank you Mary Murphy , for always being on top of everything and taking the time to answer all my insurance needs and question via text message , or call never fails :) always so kind . wouldn’t trust my collection of vehicles , Harley’s, classic cars or my home with nobody else but her at State Farm been a loyal customer for 9 + years due to her great customer relationship could always count on her . Remember ask for Mary ."

"Mary at Rick’s office is wonderful and always there when we need her. We have several policies and working with Mary is easy and effective. I cannot recommend her and Rick Torres State Farm enough."

"Mary was a good help to me and explained and answered my questions so I could understand why I got such a large increased premium. I have been a client of State Farm for over 50 years Thank you Mary"

"Rick and Mary provide a great service. I have all my coverage with State Farm. They are always helpful and still give the friendly small town feel. I appreciate the attention I get from State Farm"

"Mary Murphy is so helpful and knowledgeable. I recently called her to ask about wildfire risk percentage. Not only did she answer my question, she followed up by sending me an article about the insurance . Thank you."

"We have been a client of State Farm for many years. Mary has given us exceptional service. She is quick to return calls and explain our policies to us when we have any questions. She will let us know of changes happening in the Industry and how those changes may effect our existing policies. Thanks Mary."

"I've called Mary a couple of times with questions concerning insurance. She was always so helpful . No question is too small or seemingly unimportant. They're there to help."

"Mary Murphy provide excellent service and goes the extra mile to get you the information you need. State Farm should consider her a valuable member of their team and a great representative of quality service. State Farm should hire more people of her caliber."

"We’re very happy with the way our insurance needs are met. Mary is always quick to respond to questions, sends us reminders , and efficiently handles our accounts."

"Been working with Rick at the Solvang office for years. He's been very kind & helpful after the passing of my husband. Mary, in particular, has been very friendly, helpful & accommodating. Plus, she's also good with STAMPIN' UP! 😍 Keep up the good work, both of you!"

"I continue to work with State Farm after many years of my family being with them. Mary has been so accessible and quick to help us with anything we need. We are very satisfied, thank you team!"

"I’ve been a client of Rick Torres State Farm office for a few years now and I’ve never felt more confident in my insurance company. Mary makes handling my auto insurance so simple and is very diligent in reminders to make sure everything is up to date.
I highly recommend her and this office for all of your insurance needs!"

"Working with Rick Torres and his team has always been a great experience. I’ve had the pleasure of working with Mary Murphy, who is always so quick to respond and address any questions I may have in a timely manner. I couldn’t think about working with another State Farm team. They are the best."